FAQ

WHAT TYPES OF HELLO DAY PLANNERS ARE AVAILABLE?

There are four types of planners available from Hello Day. Firstly, our 'Original' style planner in four designs, is a daily planner which focuses on productivity and accomplishment along with lifestyle elements which encourage a healthy body, mind & soul.

Our second style of planner is our 'Minimal' range. In the same four stylish designs, the minimal planners strip back the lifestyle elements, go back to basics and leave more space and flexibility for productivity and note taking.

Our third style of planner is our 'Chic' range, available as both a daily and weekly version (dated & undated). These planners are a departure from the original wire-o binding style and see a smaller, more slender style of planner with a classy exterior case which can be re-used time and again with replacement inserts. 

Our fourth and final range of planners, launched in 2019 are the 'Petite' range, also weekly planners, in 2 different designs from previous years. These designs also change every year, but the Petite planners are smaller and lighter than our spiral planners, d=so ideal for someone carrying them around everywhere they go.   

WHAT'S THE DIFFERENCE BETWEEN ORIGINAL AND MINIMAL?

Original has prompts for: Daily Affirmations, Check-offs for Water & Exercise etc. along with spaces for Top 3 To-Dos, Birthdays etc. (More details are available on the individual product pages with photos of the individual inner pages.)

Minimal = More open space for you and whatever it is you need your diary for. Instead of prompts like the Original, the Minimal has more blank space on the daily page to fill up with your own writing. (More details are available on the individual product pages with photos of the individual inner pages).

You can see more information on this here.

CAN I PURCHASE A HELLO DAY PLANNER ANYWHERE APART FROM ONLINE?

Our planners are sold in some small retail shops, and may be making an appearance very soon in some larger ones (watch this space). 

WHAT COVER STYLES WILL BE OFFERED?

Our Hello Day Calendar Year 2020 - Daily Planner Editions comes in four fabulous styles: CarraraCurveCoast & Sakana.

Our Chic planner range is available in Chic Black and Chic Grey. 

Our 2020 Petite planners are available in Carrara and Smudge.

CAN I PRE-ORDER A PLANNER?

Yes you can! Pre-orders run until late October, so get your order placed before your favourite design sells out! For a limited time, pre-orders within the UK include free shipping and outside the UK get £5 OFF International Shipping.

Not only that but you will also receive some free Hello Day goodies with all pre-orders.

WHEN WILL I RECEIVE MY PRE-ORDERED PLANNER?

Pre-ordered planners will ship out approximately the 4th week of October. All pre-ordered planners will be shipped before standard orders commence.

CAN I SELL THE HELLO DAY PLANNER IN MY BOUTIQUE SHOP?

Thanks for considering us! We’d love to hear more about your boutique. Send us an email with your shop name, website address, where you are based, some info about the shop and the products you sell, along with some photos. We will get back to you as soon as we can.

HOW CAN I KEEP MY HELLO DAY PLANNER LOOKING BEAUTIFUL?

Your Hello Day Planner is designed to be beautiful, sturdy and durable. We know it is likely to go with you day-to-day as you will never want to let go of it. But like us women, we have to work harder to stay beautiful as we age. Like any product, your planner will eventually show signs of love and use. A well loved planner will likely pick up marks and scratches, especially in areas with gold foil, such as the front label. We love gold foil for its beauty but it may scratch or peel off at times, so be aware of what you place on top of it, or how you put it into your bag.

If you’re like us, we love fuelling up with tea and coffee, but keep those cute teacups and mugs at a distance from your planner, as well as keeping it away from mucky fingers or dirty paws.

WHERE DO YOU SHIP?

Everywhere! Worldwide!

TELL ME MORE ABOUT SHIPPING.

At checkout, you may have different options for shipping based on how quickly you want your planner and your location. All orders that are in-stock are processed in 1-2 business days. Processing/Handling time is not charged for, and please note that it is separate from shipping time, therefore you can calculate shipping time after the 1-2 business day window.

Once your order has shipped, you will receive a confirmation email. All UK deliveries will require a signature on delivery, and all international customers will receive a tracking number with which to track your product. Our carriers of choice are Royal Mail, UPS and Hermes based on location and quantity purchased.

CAN I RETURN MY HELLO DAY PLANNER?

We only accept returns in line with consumer legislation. Your rights are laid out in detail in section 8 of our terms and conditions.

CAN I MAKE CHANGES TO MY ORDER?

Once the order has been placed, we are unable to make any changes such as address, email or payment information. Please make sure you double check all of your information entered before placing your order.

CAN I PURCHASE FROM OUTSIDE OF THE UK?

Yes you can! Depending on where it is shipping to, it can take up to 5 weeks to receive it. But please be aware that import duties, taxes and any other charges are not included in the product price or shipping costs, and therefore are the buyer’s responsibility to pay them upon arrival/receipt. You may want to check with your country’s customs office about any additional costs before deciding to purchase. Once the product leaves our warehouse it will be your responsibility to pay for any other receiving costs. 

International shipping costs can be high, so we suggest you and your friends purchase together to keep shipping costs down.

 

Anything else you’d like to ask? Contact us on our contact page or at hello@helloday.co.uk

 

 

THANKS FOR VISITING

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